Privacy and data protection for Trackr Pro

What you save

We store the job search data you choose to add to Trackr Pro, including:

• • CV / résumé files
• • Job descriptions (JDs)
• • Notes and events on each application
• • Match scores and analysis
• • Cover letters and interview prep content

Where it lives

• • Structured data (jobs, CV records, match scores, events) is stored in a Postgres database
• • Files (CVs, JD snapshots) are stored in private object storage
• • Everything is tied to your Trackr Pro account and scoped to your user only

What we do not store

• • We do not copy your job search data into third party training sets
• • We do not sell your CVs, job descriptions, or application history

Which features use AI

Trackr Pro is an AI job search tool that uses models to help with:

• • JD parsing and structuring
• • CV–JD match scoring
• • Cover letter generation
• • Interview preparation
• • Voice note transcription: audio is sent to our speech-to-text provider to turn it into a transcript, and the transcript is then sanitised before being sent to the AI coach

What we send to the model

• • The text of the job description and the CV content (anonymised)
• • Any notes needed to answer your request (for example context for interview prep)
• • Only the minimum job search data required to perform that specific AI action

How we minimise personal information (PII)

• • We avoid sending email addresses, phone numbers, and exact street addresses in prompts where possible
• • Your CVs are anonymised before being sent to the AI, stripping unnecessary personal details
• • Only the job description and relevant CV text plus minimal context is used for scoring
• • We do not ask AI models to store long term profiles of you outside each request

You own your data

• • Your CVs, job descriptions, notes, match scores, and job applications remain yours
• • You can request an export of your job search data. Send us a message and we will send it to you
• • You can delete your account if you no longer want to use Trackr Pro

Retention and deletion

• • Active Accounts: We retain your job search data (CVs, JD snapshots, history) for as long as your account is active, to provide you with historical context for future job searches.
• • Deletion requests: When you delete your account, your primary records are hard-deleted from our live database immediately.
• • File Storage: Files in object storage (such as CV PDFs) are permanently deleted within 7 days of account deletion.
• • System Backups: Any remaining data in encrypted system backups is rotated out and destroyed on a regular schedule (typically within 30 days) as part of normal backup cycles.

AI providers

• • We use third party AI providers to power features like match scoring and cover letters
• • Your prompts and model responses may be logged by those providers according to their own privacy policies
• • We send only the minimum job search data needed to get the result you asked for

Infrastructure and analytics

• • Trackr Pro may run on platforms such as Vercel and a managed database host
• • We may add error tracking and product analytics to understand performance and feature usage
• • We only send minimal technical and usage data needed to keep the AI job application tracker fast and reliable

Links to each provider’s privacy and data handling pages will be listed here when those providers are in use.

Your rights

Subject to your local laws, you can:

• • Access the job search data we hold about you
• • Correct inaccurate information
• • Request deletion of your account and associated data
• • Ask about how AI is used on your CVs and job applications
• • Withdraw consent for specific AI features if and when that option is added

How to contact us

• • Contact: Send us a message
• • We aim to respond to privacy and data requests within a reasonable timeframe

Is Trackr Pro safe for my CV and job applications?

Trackr Pro stores your job search data (CVs, JDs, match scores, notes) in a database and private file storage tied to your account. Access is scoped per user, traffic is encrypted, and only minimal data is shared with third party services needed to run the AI job search tool.

Does Trackr Pro use my data to train AI models?

Trackr Pro does not create its own training sets from your job search data. Third party AI providers may use prompts and responses according to their policies, which we link from this page. We aim to minimise what we send and avoid unnecessary personal details.

Can I use Trackr Pro with applications from LinkedIn, company sites, and recruiters?

Yes. Trackr Pro is designed as a central job application tracker. You can paste job descriptions from job boards, company sites, and recruiter emails and attach the CV you used so everything is stored in one place.